How Do I Edit My Alignable Profile?

 Hello!

There are endless ways to let your business’ personality shine through when you personalize your Alignable Profile. Introduce yourself to your community by updating your Logo, sharing your business’ story through “About Us”, and letting everyone know who is your “Ideal Customer”.

Need inspiration? Check out some top profiles from other businesses in your industry here.

To begin editing your profile, follow these steps:

    1. Login to Alignable.com on your desktop or laptop computer (not the mobile app).
    2. Click your picture above "My Business" in the upper right-hand corner as shown below:

Screen_Shot_2019-07-03_at_11.55.00_AM.png

This will take you to your Alignable Profile. You can also visit your profile by clicking here.


Click on the section you want to edit to get started:

About Us

About_Us.gif

    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To add or change the “About Us” section of your account, scroll to you find the block on your profile that contains the “About Us” details.
    3. Once on this block, click either the blue “Edit” icon next to your existing information or the blue "+ Add" if you haven't added your "About Us" yet.Screen_Shot_2019-07-02_at_1.42.15_PM.png
    4. This should bring up a pop-up where you can fill out the “About Us” section including “About Us” and “How We Got Started".
    5. Be sure to click the "Save" button to ensure your updated information is displayed on your profile
      Screen_Shot_2019-07-02_at_1.43.49_PM.png

If you would like more detailed instructions on how to edit the “About Us” section, click here.

If you are ready to return to your profile to edit the “About Us”, click here.

Address

Address.gif

    1. Head to your profile by clicking "My Business" in the top right of your screen.
    2. To add or change the address on your account, click the blue "Edit" button next to your address.
      Screen_Shot_2019-07-01_at_1.47.34_PM.png
    3. This should bring up a pop-up where you can change your address.
    4. Be sure to click the "Save" button to ensure your updated information is displayed on your profile!
      Screen_Shot_2019-07-02_at_1.43.49_PM.png
    5. If prompted, please input your reason for switching locations (as seen below) and select "Save" again. Requests are usually approved or denied within 24 hours.
      Screen_Shot_2019-07-01_at_2.37.16_PM.png

If you would like more detailed instructions on how to edit your address, click here.

If you are ready to return to your profile to edit your address, click here.

Banner Image

Banner_Image.gif

    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To edit, or upload a new Banner Image on your account, click anywhere on your Banner Image. If you are looking to add your banner for the first time you should click "Upload a banner graphic" above your business same as shown below: Screen_Shot_2019-07-02_at_2.06.55_PM.png
    3. Once on this block, click the "Upload" button. As shown below: Screen_Shot_2019-07-02_at_2.33.29_PM.png
    4. Then you can either drag the file into the dotted square or click "Browse for a File" and find the file you wish to use for your logo.
    5. Be sure to click the “Confirm” button once your Banner Image is displayed the way you wish as seen below: Screen_Shot_2019-07-02_at_2.39.09_PM.png
    6. After clicking "Confirm" you will need to click "Save" for your banner to be uploaded to your profile as shown below: Screen_Shot_2019-07-02_at_2.39.20_PM.png

If you would like more detailed instructions on how to edit your Banner Image, click here.

If you are ready to return to your profile to edit your Banner Image, click here.

Business Name

Name.gif

    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To add or change the business name on your account, scroll to the top block on your profile that contains your business name and community name.
    3. Once on this block, click the purple "Edit Profile" button. As shown below: Screen_Shot_2019-07-01_at_2.48.07_PM.png
    4. This should bring up a pop-up where you can change your business name as well as the business category and address. 
    5. Be sure to scroll down and click the "Save" button at the bottom of the page to ensure your updated information is displayed on your profile as shown below: Screen_Shot_2019-07-02_at_3.08.47_PM.png

If you would like more detailed instructions on how to edit your business name, click here.

If you are ready to return to your profile to edit your business name, click here.

Category Tag
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. Once on your profile, select the button at the top of the page that reads "Edit Profile", beneath your logo as shown below: Screen_Shot_2019-07-01_at_2.48.07_PM.png
    3. After selecting "Edit Profile", you will be able to update both your Category Tag and add two Featured Tags as well as shown below: Screen_Shot_2019-07-02_at_3.16.45_PM.png
    4. Be sure to click the "Save" button at the very bottom of the page to ensure your updated information is displayed on your profile as shown below: Screen_Shot_2019-07-02_at_3.08.47_PM.png

If you would like more detailed instructions on how to edit your Category Tag, click here.

If you are ready to return to your profile to edit your Category Tag, click here.

Email
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. Once on your profile, scroll through until you see the “Our Team” section. 
    3. Click the blue "Edit User" button next to your name or image as shown below: Screen_Shot_2019-07-02_at_3.33.58_PM.png
    4. A popup will appear prompting you to edit your information including your email.
    5. Make sure to click the blue "Update User" button to save any changes you made as shown below: 
      Screen_Shot_2019-07-02_at_3.39.45_PM.png

If you would like more detailed instructions on how to edit your email, click here.

If you are ready to return to your profile to edit your email, click here.

Events & Promotions

Events.gif

    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To add or change the Events & Promotions section of your account, scroll down to find the "Events & Promotions" section of the profile as shown below.
    3. Once on this block, click the blue "+ Add" icon next to your existing information as shown below: Screen_Shot_2019-07-02_at_3.50.07_PM.png
    4. Once you click on "+ Add", a popup will appear. Here you will be able to add a title, a description, and a picture, as well as where and when the event will be held, and whether the event or promotion is a B2B or B2C event. You will only be given the choice to add a time of the event if the event starts and ends on the same day. If they start and end on different days then this option will be hidden.
    5. Be sure to click the "Create" button to ensure your new Event or Promotion is shown on your profile as shown below: Screen_Shot_2019-07-02_at_4.14.47_PM.png

If you would like more detailed instructions on how to edit the Events & Promotions, click here.

If you are ready to return to your profile to edit the Events & Promotions, click here.

Face of the Business
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. Once on your profile, scroll through until you see the “Our Team” section.
    3. Click the blue "Edit" link next to the staff member you'd like to edit as shown below: Screen_Shot_2019-07-02_at_3.33.58_PM.png
    4. From here, you can make this staff member the "Face of the Business". This means that they are the primary account owner for your business page as shown below: Screen_Shot_2019-07-02_at_4.24.01_PM.png
    5. Make sure to click the blue "Update User" button to save any changes you made.

If you would like more detailed instructions on how to edit the Face of the Business, click here.

If you are ready to return to your profile to edit the Face of the Business, click here.

Gallery Images

Gallery.gif

    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. Scroll down the page until you find the section labeled "Gallery".
    3. Once on this block, click the blue "+ Add" button as shown below: Screen_Shot_2019-07-01_at_3.26.59_PM.png
    4. Click the blue button that reads "Browse for a  File" to select the images you want to upload. Or you can drag & drop an image into the dotted line box as shown below: Screen_Shot_2019-07-01_at_3.33.09_PM.png
    5. Once all photos have been uploaded press the "Save Files" button which can be found at the bottom of the page as shown below: Screen_Shot_2019-07-01_at_3.37.40_PM.png

If you would like more detailed instructions on how to edit your Gallery Images, click here.

If you are ready to return to your profile to edit your Gallery Image, click here.

How We Got Started

HWGS.gif

    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To add or change the “How We Got Started” section of your account, scroll to find the block on your profile that contains the “About Us” details.
    3. Once on this block, click the blue "Edit" icon next to your existing information as shown below: 2019-06-27_10.44.08.gif 
    4. This should bring up a pop-up where you can change the “About Us” and "How We Got Started" section as shown below: Modal.png
    5. Be sure to click the "Save" button at the bottom of the page to ensure your updated information is displayed on your profile as shown below: Screen_Shot_2019-07-02_at_4.37.19_PM.png

If you would like more detailed instructions on how to edit the "How We Got Started" section, click here.

If you are ready to return to your profile to edit the "How We Got Started" section, click here.

Ideal Customer
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To add or change the “Ideal Customer” section of your account, scroll to find the block on your profile that contains the “Ideal Customer” details.
    3. Once on this block, click either the blue "Edit" icon next to your existing information or the blue "+ Add" button on the right as shown below: Screen_Shot_2019-07-01_at_4.32.40_PM__2_.png
    4. This should bring up a pop-up where you can write about who your business’ Ideal Customer is as shown below: Screen_Shot_2019-07-01_at_4.40.23_PM.png
    5. Don't forget to add "Our customer types" and "Who we're interested in working with" tags to your "Ideal Customer" section. This easily shows people who you want to connect with. Once done remember to press "Save". After clicking "Save" you can click on those tags to bring you to a list of all businesses with that tag.
    6. Be sure to click the "Save" button to ensure your updated information is displayed on your profile as shown below: Screen_Shot_2019-07-01_at_4.41.37_PM.png

If you would like more detailed instructions on how to edit the "Ideal Customer" section, click here.

If you are ready to return to your profile to edit the "Ideal Customer" section, click here.

Logo
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. In the top section of your profile containing your business name, click the "Add Logo" icon or your existing logo to update or add your business logo: Screen_Shot_2019-07-01_at_3.57.58_PM.png
    3. Once you click "Add Logo" your file of photos will appear on the screen for you to find the photo of your logo. .
    4. Then you can format the logo to best fit the box. Use the "Preview" feature to get the logo to fit perfectly in the box as shown below: Screen_Shot_2019-07-01_at_4.04.37_PM.png
    5. Then just position your logo using the slider or resizing tool and be sure to click the “Confirm” button to ensure your beautiful Logo is displayed on your profile as shown below: Screen_Shot_2019-07-01_at_4.04.37_PM.png

If you would like more detailed instructions on how to edit your Logo, click here.

If you are ready to return to your profile to edit your Logo, click here.

Phone Number
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To add or change the phone number associated with your account, scroll to you find the block on your profile that contains your address, website, facebook, and phone number details as shown below: Screen_Shot_2019-07-03_at_9.49.24_AM.png
    3. Once on this block, click either the blue "Edit" icon next to your existing phone number or if you have yet to add a phone number, click the button that says “Add phone number” as shown below: 
      Screen_Shot_2019-07-03_at_9.23.59_AM.png
    4. This should bring up a pop-up where you can change phone number, website, and even the Facebook page connected.
    5. Be sure to click the "Save" button at the bottom of the page to ensure your new or updated phone number is displayed on your profile as shown below: Screen_Shot_2019-07-03_at_9.52.22_AM.png

If you would like more detailed instructions on how to edit your phone number, click here.

If you are ready to return to your profile to edit your phone number click here.

Headshot
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. Scroll down the page until you find the section labeled "Our Team" as shown below: Screen_Shot_2019-07-03_at_10.01.51_AM.png
    3. Once on this block, click the blue "Edit" button next to the user whose photo needs to be added or updated as shown below: Screen_Shot_2019-07-02_at_3.33.58_PM.png
    4. This should bring up a pop-up where you will click a blue “Upload” or “Change” button a shown below: 
      Screen_Shot_2019-07-03_at_10.03.36_AM.png
    5. Then you can either drag the file into the dotted square or click "Browse for a File" and find the file you wish to use for the user’s picture.
    6. Be sure to click the "Update User" button at the bottom of the page to ensure the updated user picture is displayed on your profile as shown below: Screen_Shot_2019-07-03_at_10.08.10_AM.png

If you would like more detailed instructions on how to edit your staff pictures, click here.

If you are ready to return to your profile to edit your staff pictures, click here.

Products & Services
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To add or change the Products & Services listed on your account, scroll to the section labeled Products & Services.
    3. Once on this block, click the blue "+ Add" button as shown below: Screen_Shot_2019-07-03_at_10.14.42_AM.png
    4. This should bring up a pop-up where you include all of the information about your product or service as well as a picture.
    5. Be sure to click the "Create" or "Update" button to display your updated product or service on your profile as shown below: Screen_Shot_2019-07-03_at_10.17.15_AM.png

If you would like more detailed instructions on how to edit your Products & Services, click here.

If you are ready to return to your profile to edit your Products & Services, click here.

Your Team

Head to your profile by clicking "My Business" at the top right of your screen. Once on your profile, scroll through until you see the “Our Team” section as shown below: Screen_Shot_2019-07-03_at_10.01.51_AM.png

From here you can do 3 things. You can choose to Add, Edit, or Remove a Team Member.

To Add a Team Member:

  1. You can click the blue “Add User” button at the top right part of the box to invite a team member to join as an admin as shown below: 
    Screen_Shot_2019-07-03_at_10.01.22_AM.png
  2. A popup will appear prompting you to fill out the information to invite a Team Member to join. To invite them, fill out the First Name, Last Name, Email, and Password.
  3. Click "Create User" to invite your Team Member to join your business’ Alignable Profile as shown below: 
    Screen_Shot_2019-07-03_at_10.30.55_AM.png

To Edit a Team Member:

  1. Click the blue "Edit User" link next to the staff member you'd like to edit. From the "Edit User" box, you can update this person's name, title, email address, and photo as shown below: 
    Screen_Shot_2019-07-03_at_10.50.36_AM.png
  2. From here, you can also make this staff member the "Face of the Business". This means that they are the primary account owner for your business page as shown below: Screen_Shot_2019-07-03_at_10.40.17_AM.png
  3. Make sure to click the blue "Update User" button to save any changes you made as shown below: 
    Screen_Shot_2019-07-03_at_10.42.38_AM.png

To Remove a Staff Member:

  1. Click the blue "Edit User" link next to the staff member you'd like to edit as shown below: Screen_Shot_2019-07-03_at_10.50.36_AM.png
  2. Click the red "Delete" button at the bottom of the page to completely remove this user from the business page as shown below: Screen_Shot_2019-07-03_at_10.29.37_AM.png

If you would like more detailed instructions on how to edit your Team, click here.

If you are ready to return to your profile to edit your Team, click here.

Tags

Head to your profile by clicking "My Business" at the top right of your screen.


Category & Featured Tags 
1. You can click add your Category & Featured Tags by selecting the "Edit Profile" option as shown below: Screen_Shot_2019-07-03_at_11.03.49_AM.png
2. This will allow you to edit a number of fields including Category & Featured Tags and Extra Search Tags if you are Premium (Regional) or Premium+ (National) remember to press "Save" at the bottom of the page as shown below: 

Screen_Shot_2019-07-03_at_11.06.37_AM.png


Ideal Customer Tags 
1.Select the "Edit" option next to your "Ideal Customer" as shown below: 
Screen_Shot_2019-07-03_at_11.21.41_AM.png
2. You’ll be able to add tags for both your customer types as well as the types of business you’re interested in working with and don't forget to click "Save" as shown below: Screen_Shot_2019-07-03_at_11.26.33_AM.png


Product & Service Tags -
1. Select the "Edit" option next to your "About Us" as shown below: 
Screen_Shot_2019-07-03_at_11.28.57_AM.png
2. You’ll be able to add your products and services offered here, and don't forget to click "Save" as shown below: Screen_Shot_2019-07-03_at_11.31.03_AM.png

 

If you would like more detailed instructions on how to edit your tags, click here.

If you are ready to return to your profile to edit your tags, click here.

URL

If you have changed or updated your business name since creating your account, your URL will automatically change to fit the new business name as of May 28th 2019. If you wish to change your business name click here

If your Alignable URL is incorrect, please contact your Community Manager via Messages or change your business name again. You can message your Community Manager there directly here: Message My Community Manager
Website
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. To add or change the phone number associated with your account, scroll to you find the block on your profile that contains your address, website, facebook, and phone number details as shown below: 
      Screen_Shot_2019-07-03_at_9.49.24_AM.png
    3. Once on this block, click either the blue "Edit" icon next to your existing website or if you have yet to add a website, click the button that says “Add a Website” as shown here: Screen_Shot_2019-07-03_at_11.45.23_AM.png
    4. This should bring up a pop-up where you can change the website, phone number, and your business Facebook page.
    5. Be sure to click the "Save" button to ensure your updated website is displayed on your profile as shown below: Screen_Shot_2019-07-03_at_11.48.19_AM.png

If you would like more detailed instructions on how to edit your website, click here.

If you are ready to return to your profile to edit your website, click here.

 

 Edit Your Profile!

If you have any questions about this process, please contact your Community Manager here: https://www.alignable.com/biz/messages/alignable

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