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How Do I Edit My Alignable Profile?

 Hello!

There are endless ways to let your business’ personality shine through when you personalize your Alignable Profile. Introduce yourself to your community by updating your Logo, sharing your business’ story through “About Us”, and letting everyone know who is your “Ideal Customer”.

Click Here to got to your profile.

Click on the section you want to edit to get started:

About Us

Click Here to edit the About Us section of your profile.

Desktop Mobile Web

To edit the "About Us" section of your profile on a desktop or laptop device, follow these steps:

    1. Go to your business profile by clicking on the My Business (▼) dropdown on the top-right section of the site. Click Visit my Business Profile. 
      2020-09-27_17.19.48.gif

    2. Scroll down to the "About Us" section of the profile and click Add. If you already have something previously written in the "About Us" section of your profile, click the Edit button. 

      2020-09-27_21.14.33.gif

    3. Fill out the "About Us" and "How We Got Started" and add a few Product/Service tags as well before clicking Save:

      Screen_Shot_2020-09-17_at_9.46.09_AM.png

      Quick Tip

      • "About Us": add a brief description of your business and what you offer.

      • "How we got started": add a brief description of how, where, and when your business got started.

      • "Services Tags": add tags to your services tags section that best describe the services that you offer. Start typing what your business offers and a suggestion picker will dropdown to show you the available options you can pick from.

    4. Click Save.

Address

Click Here to edit your business address on your Alignable Profile.


Note

Some businesses may be operated from home. This is why we offer the option for you to hide your street address and only display your city, state and zip/postal code. To hide your street address, toggle Screen_Shot_2019-07-24_at_1.40.21_PM.png.

⚠️ Alert

Every member can change their street address at any time, but changing your town, state, or zip code more than two times will require approval by Alignable's support team. We do this to ensure that businesses within each community are, in fact, local.

If prompted, please input your reason for changing your business address and select Save again to submit your request. Requests are usually processed within 24 hours.

Screen_Shot_2019-07-01_at_2.37.16_PM.png 

Banner Image

Click Here to edit the Banner Image on your Alignable Profile.

Note

If you would like more information on what photo dimensions look best, please follow this link: https://support.alignable.com/hc/en-us/articles/203482157-What-are-the-image-sizes-used-in-Alignable-

Business Name

Click Here to edit your Business Name on your Alignable Profile.

Category Tag

To update or change your existing Category Tag on a desktop or laptop device:

    1. Go to your business profile by clicking on the My Business (▼) dropdown on the top-right section of the site. Click Visit My Business Profile. 

    2019-08-30_15.32.49.gif

  1. Once on your profile, select the button at the top of the page that reads Edit, beneath your logo:

    editprofile_.png

  2. After selecting Edit Profile, you will be able to update both your Category Tag and add two Featured Tags as well. 

    2019-08-30_15.39.44.gif

  3.  Select the option to Save and your Category Tag will be updated.

Email
Desktop Mobile

To change the email associated with your Alignable account follow the steps below.

  1. Head to your account settings by clicking on My Business on the top right-hand corner. Next, click on Account Settings.

    2020-09-23_17.37.18.gif

  2. Type in your new email address in the Email section to replace your old email and put your password  in the Old Password section. 
    2020-09-23_17.42.58.gif

    Tip

    If your email is already being used, you will need to log in using that email address and then delete that account. 

  3. Click Save. 

 

Events & Promotions

Click Here to add or edit Events or Promotions.

Tip

The Title of your event or promotion should be clear and not too long.

Good examples for Event Titles:

  • Bob's Burgers Grand Opening!
  • Kitchen Outfitters Garage Sale
  • Social Media Workshop
  • Cedar Rapids Farmers Market

Good examples for Promotion Titles:
  • Back to School Sale at Kitchen Outfitters
  • 10% off for New Clients at ABC Gym
  • BOGO This Month at Shoes R Us

Make sure you Add a Photo for your event or promotion. It is a lot easier to get noticed on the Community calendar when there is a nice image or photo accompanying your event or promotion post. Click the blue Upload Photo button to start. Then you will be able to drag and drop an image into the box shown, or you can click the green Browse for a File button to search the files on your computer.

Note

Any image you upload must be a JPG, PNG, or GIF file format. Struggling to find the perfect fit? For information on what size pictures to use, follow this link here.

Face of the Business

What does Face of the Business mean when it comes to your business on Alignable?

Every team for every business profile will have a Face of the Business. This is the primary account owner and is by default the creator of the account. The Face of Business will be the person who's headshot will appear when a business sends another business a connection request or a recommendation. And only the face of the business can deactivate the business profile.

You'll know who is currently the Face of the Business by which member is at the top of the Our Team section of your profile. If you'd like to change who is the face of the business:

Gallery Images

If you have nice pictures of your products or services, feel free to add them to your gallery. This way, as individuals come to your account, they are able to see your work. 

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To add images to your gallery, follow these steps:

  1. Open the My Business dropdown in the upper right-hand corner of your screen. Then click Visit My Business Profile.

    Screen_Shot_2019-07-01_at_11.44.22_AM.png
  2. Scroll down your profile until you find the section labeled Gallery and click + Add.

    Screen_Shot_2019-07-01_at_3.26.59_PM.png
  3. Click the button that reads Browse for a File to select the images you want to upload. Or you can drag & drop an image into the dotted line box. 

    Screen_Shot_2019-07-01_at_3.33.09_PM.png
  4. Once all photos have been uploaded press the Save Files button which can be found at the bottom of the page as shown below: 

    Screen_Shot_2019-07-01_at_3.37.40_PM.png

    Note

    For information on what sizes your pictures should be, click here.

If you would like more detailed instructions on how to edit your Gallery Images, click here.

If you are ready to return to your profile to edit your Gallery Image, click here.

How We Got Started

Click here to edit the How We Got Started section of your Alignable Profile.

Desktop Mobile Web

To edit the "How we got started" section of your profile on a desktop or laptop device follow these two steps:

    1. Click on the circle above the My Business dropdown in the top-right section of your screen to go to your profile.

    2. Scroll down to the About Us section of the profile and click Add+ as seen below.

      2019-06-27_10.30.12.gif

      If you already have something previously written in the About Us section of your profile, click the Edit button.

      2019-06-27_10.44.08.gif

    3. Fill out the About Us and How We Got Started and add a few Product/Service tags as well before clicking Save:

      Modal.png

      Tip

      • "About Us": add a brief description of your business and what you offer.

      • "How we got started": add a brief description of how, where, and when your business got started.

      • "Services Tags": add tags to your services tags section that best describes the services that you offer. Start typing what your business offers and a suggestion picker will dropdown to show you the available options you can pick from.

    4. Click Save.

Ideal Customer

Having ideal customer details on your profile helps us find you the connections you're looking for. Additionally, any profile visitors will know exactly if they're a fit or who to send your way. 

Click Here to edit the Ideal Customer on your Business Profile.

  1. To fill out your Ideal Customer section click on the Add your Ideal Customer button on the center of the Ideal Customer section on your business profile page:

    ideal_customer.png

  2. Then a popup will appear. Start by selecting your Customer Type and Customer Location as seen below: 

    Screen_Shot_2020-04-01_at_12.16.20_PM.png
  3. Next, you'll want to fill out the types of customers who you would like to be referred to by adding the tags that identify those customers. These is your end consumer or your end customer.

    2020-04-01_12.22.35.gif
  4. Next, you'll want to add the types of businesses that you can share referrals with. In other words, which types of businesses can help you reach your ideal customer through referral or co-promotional partnerships. Adding these is important as it will also help Alignable when suggesting you businesses to connect with.

    2020-04-01_12.23.09.gif
  5. Finally, add a few sentences that describe who your ideal customer is in more detail.

    Screen_Shot_2020-04-	01_at_12.16.58_PM.png

    Here is Alignable's Ideal Customer Description as an idea:

    Small and independent business owners and employees who are interested in connecting with others, building trusted relationships, and unlocking access to resources needed for greater success.

Logo
    1. Head to your profile by clicking My Business at the top right of your screen.
    2. In the top section of your profile containing your business name, click the Add Logo icon or your existing logo to update or add your business logo: Screen_Shot_2019-07-01_at_3.57.58_PM.png
    3. Once you click Add Logo your file of photos will appear on the screen for you to find the photo of your logo. .
    4. Then you can format the logo to best fit the box. Use the "Preview" feature to get the logo to fit perfectly in the box as shown below: Screen_Shot_2019-07-01_at_4.04.37_PM.png
    5. Then just position your logo using the slider or resizing tool and be sure to click the Confirm button to ensure your beautiful Logo is displayed on your profile as shown below: Screen_Shot_2019-07-01_at_4.04.37_PM.png

If you would like more detailed instructions on how to edit your Logo, click here.

If you are ready to return to your profile to edit your Logo, click here.

Phone Number

Click Here to change your or add a phone number.

Desktop Mobile Web

To add or edit your website on a desktop device, follow these instructions:

  1. Head to your business profile by clicking My Business in the top right of your screen. Then click Visit My Business Profile.

    2019-07-26_14.43.51.gif

  2. To add or change the phone number associated with your account, find the contact section on the right-hand side of your profile and click Screen_Shot_2019-08-01_at_5.57.54_PM.png to add a new website, or Screen_Shot_2019-08-01_at_5.37.09_PM.png, if you already have one added, in the website slot next to the Screen_Shot_2019-08-01_at_5.58.02_PM.png icon.

    Screen_Shot_2018-08-27_at_11.22.19_AM.png

  3. A popup will appear where you can change your phone number, website, and even the Facebook page connected to your profile. Click Screen_Shot_2019-07-24_at_1.24.50_PM.png to save the changes.

Headshot
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. Scroll down the page until you find the section labeled "Our Team" as shown below: Screen_Shot_2019-07-03_at_10.01.51_AM.png
    3. Once on this block, click the blue "Edit" button next to the user whose photo needs to be added or updated as shown below: Screen_Shot_2019-07-02_at_3.33.58_PM.png
    4. This should bring up a pop-up where you will click a blue “Upload” or “Change” button a shown below:
      Screen_Shot_2019-07-03_at_10.03.36_AM.png
    5. Then you can either drag the file into the dotted square or click "Browse for a File" and find the file you wish to use for the user’s picture.
    6. Be sure to click the "Update User" button at the bottom of the page to ensure the updated user picture is displayed on your profile as shown below: Screen_Shot_2019-07-03_at_10.08.10_AM.png

If you would like more detailed instructions on how to edit your staff pictures, click here.

If you are ready to return to your profile to edit your staff pictures, click here.

Products & Services


Desktop Mobile Web

To add a product or service on a desktop device, follow these instructions:

  1. Go to your business profile page by clicking the My Business (▼) dropdown on the top-right section of the site. Click Visit My Business Profile.

    2019-07-26_14.43.51.gif

  2. Scroll down to the section labeled Products & Services and click Add+. If you have already added services click Screen_Shot_2019-08-01_at_3.59.56_PM.png.

    2018-06-09_23.33.12.gif

  3. Fill in the title, description, and image and click Screen_Shot_2019-07-24_at_1.24.50_PM.png. You also have the option to add a contact form to your service to let non-alignable members contact you as well if they are interested in a product or service.

    Screen_Shot_2019-08-01_at_4.13.11_PM.png

Note

Remember: Services with photos and clear titles are more likely to be clicked on so be sure to add a photo that'll help do the selling of your product for you!🎉And if you are looking to rearrange the display of your Products or Services click here.

If you are ready to return to your profile to edit your Products & Services, click here.

Our Team

 

Click Here to edit the Our Team Section of your Alignable Profile.

Add Staff Edit Staff Delete Staff Face of the Business

You can add anyone to be an admin of your business profile by following these steps:

    • Login to Alignable.
    • Go to your profile by clicking on My Business in the top right section of the site.

    • Scroll through your profile until you see the Our Team section. Here, click Add user on the top right part of the box to invite a team member to join as an admin:

      Bitmap.png
    • A popup will appear prompting you to fill out the information to invite a Team Member to join. To invite them, fill out the First Name, Last Name, Email and Password and click Save:

      Screen_Shot_2018-07-31_at_5.57.12_PM.png

       

⚠️ Alert

I got an error code stating the email I tried to use to add a team member was already in use.

Each Alignable account uses an email address unique to that account and only one email can be associated with an account. Because of this, if you received an error stating the email you tried to add was already in use, it needs to be troubleshooted before you can add this team member using that email. To solve this:

  • Consider using an alternative email.
  • Deactivate the account currently utilizing the desired email. If you don't remember the password for the account, no worries. As long as you have access to the email account, you can reset the password for the account, regain access, and have it deactivated.

    How to reset your password?

    How to deactivate an account?

    Once deactivated the account, log back into your main business account and add your team member utilizing your desired email.

Tags

Head to your profile by clicking "My Business" at the top right of your screen.


Category & Featured Tags

  1. You can click add your Category & Featured Tags by selecting the "Edit Profile" option as shown below:

    Screen_Shot_2019-07-03_at_11.03.49_AM.png

  2. This will allow you to edit a number of fields including Category & Featured Tags and Extra Search Tags if you are Premium (Regional) or Premium+ (National) remember to press "Save" at the bottom of the page as shown below:

    Screen_Shot_2019-07-03_at_11.06.37_AM.png



Ideal Customer Tags

  1. Select the "Edit" option next to your "Ideal Customer" as shown below:

    Screen_Shot_2019-07-03_at_11.21.41_AM.png

  2. You’ll be able to add tags for both your customer types as well as the types of business you’re interested in working with and don't forget to click "Save" as shown below:

    Screen_Shot_2019-07-03_at_11.26.33_AM.png

 


Product & Service Tags -

  1. Select the "Edit" option next to your "About Us" as shown below:

    Screen_Shot_2019-07-03_at_11.28.57_AM.png

  2. You’ll be able to add your products and services offered here, and don't forget to click "Save" as shown below:

    Screen_Shot_2019-07-03_at_11.31.03_AM.png

 

 

If you would like more detailed instructions on how to edit your tags, click here.

If you are ready to return to your profile to edit your tags, click here.

URL

If you have changed or updated your business name since creating your account, your URL will automatically change to fit the new business name as of May 28th 2019. If you wish to change your business name click here.

If your Alignable URL is incorrect, please contact your Community Manager via Messages or change your business name again. You can message your Community Manager directly here: Message My Community Manager
Website


Click Here to edit the website on your Alignable Profile.


Desktop Mobile Web

To add or edit your website on a desktop device, follow these instructions:

  1. Head to your profile by clicking "My Business" in the top right of your screen. Then click Visit My Business Profile.

    2019-07-26_14.43.51.gif

  2. To add or change the website associated with your account, find the contact section on the right-hand side of your profile and click Screen_Shot_2019-08-01_at_5.38.07_PM.png to add a new website, or Screen_Shot_2019-08-01_at_5.37.09_PM.png, if you already have one added, in the website slot next to the Screen_Shot_2019-08-01_at_5.35.20_PM.pngicon.

  3. A popup will appear where you can change your phone number, website, and even the Facebook page connected to your profile. Click Screen_Shot_2019-07-24_at_1.24.50_PM.png to save the changes.

If you would like more detailed instructions on how to edit your website, click here.

If you are ready to return to your profile to edit your website, click here.

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