How Do I Edit My Alignable Profile?

 Hello!

There are endless ways to let your business’ personality shine through when you personalize your Alignable Profile. Introduce yourself to your community by updating your Logo, sharing your business’ story through “About Us”, and letting everyone know who is your “Ideal Customer”.

Need inspiration? Check out some top profiles from other businesses in your industry here.

To begin editing your profile, follow these steps:

    1. Login to Alignable.com on your desktop or laptop computer.
    2. Click your picture above My Business in the upper right-hand corner as shown below:

Screen_Shot_2019-07-03_at_11.55.00_AM.png

This will take you to your Alignable Profile. You can also visit your profile by clicking here.


Click on the section you want to edit to get started:

About Us

Click here to edit the "About Us" section of your profile.

Desktop Mobile

To edit the "About Us" section of your profile on a desktop or laptop device, follow these steps:

    1. Click on the circle above the "My Business" dropdown in the top-right section of your screen to go to your profile.

    2. Scroll down to the "About Us" section of the profile and click Screen_Shot_2019-06-27_at_10.34.30_AM.png as seen below.

      2019-06-27_10.30.12.gif

      If you already have something previously written in the "About Us" section of your profile, click the Screen_Shot_2019-06-27_at_10.44.56_AM.png button.

      2019-06-27_10.44.08.gif

    3. Fill out the About Us and How We Got Started and add a few Product/Service tags as well before clicking  save.png:

      Modal.png

       Quick Tip

      • "About Us": add a brief description of your business and what you offer.

      • "How we got started": add a brief description of how, where, and when your business got started.

      • "Services Tags": add tags to your services tags section that best describe the services that you offer. Start typing what your business offers and a suggestion picker will dropdown to show you the available options you can pick from.

    4. Click save.png.

Address

Click Here to edit your business address on your Alignable Profile.


    1. From your desktop, click on the "My Business (▼)" dropdown on the top-right section of the site.

      Screen_Shot_2019-07-01_at_1.44.50_PM.png

    2. On the right side of your profile, you'll find a link to your business address, phone number, website, and/or Facebook page. Click on Screen_Shot_2019-07-24_at_1.11.40_PM.png next to your business address to edit the business address:

      Screen_Shot_2019-07-01_at_1.47.34_PM.png

    3. Once you click edit, a screen will pop up where you can change your street address, city, state and zip/postal code. Make sure your address matches the zip code you input.

      Screen_Shot_2019-07-24_at_1.42.17_PM.png

      Note

      Some business may be operated from home. This is why we offer the option for you to hide your street address and only display your city, state and zip/postal code. To hide your street address, toggle Screen_Shot_2019-07-24_at_1.40.21_PM.png.

    4. Click Screen_Shot_2019-07-24_at_1.42.26_PM.png at the bottom of the popup as shown below:

      Screen_Shot_2019-07-01_at_2.36.55_PM.png

⚠️ Alert

Every member can change their street address at any time, but changing your town, state, or zip code more than two times will require approval by Alignable's support team. We do this to ensure that businesses within each community are, in fact, local.

If prompted, please input your reason for changing your business address (as seen below) and select Screen_Shot_2019-07-24_at_1.42.26_PM.png again to submit your request. Requests are usually approved or denied within 24 hours.

Screen_Shot_2019-07-01_at_2.37.16_PM.png 

Banner Image

Click Here to edit the Banner Image on your Alignable Profile.

Note

If you would like more information on what photo dimensions look best, please follow this link: https://support.alignable.com/hc/en-us/articles/203482157-What-are-the-image-sizes-used-in-Alignable-

  1. Go to your business profile by clicking on the My Business (▼) dropdown on the top-right section of the site. Click Visit My Business Profile. 

    Go_to_Profile_Desktop.gif
  2. To add a banner image, find the button at the top of your profile that says Upload a banner graphic, above your business name. 

    Screen_Shot_2019-08-19_at_8.56.21_AM.png

    If you have already uploaded a banner image before, click anywhere on your banner image to update, edit, or upload a new banner image:

    Banner.png
  3. If you haven't uploaded an image, start by clicking Upload as seen below.

    Screen_Shot_2019-08-19_at_9.01.11_AM.png

    If you have already uploaded an image, you will see the option to change your image.

    Upload_or_Change.png

  4. You will be automatically prompted to start searching for an image to upload. We recommend uploading an image in JPG, or PNG format. Select the image you'd like to upload to continue. 

    Screen_Shot_2018-08-01_at_6.51.17_AM.png
  5. Once uploaded, you can resize your photo by using the corners of the image.

    2019-08-19_09.19.13.gif

    You can choose your crop by clicking and dragging the blue box.

    2019-08-19_09.13.26.gif

    Finally, you can use the horizontal cursor to zoom in and out of the image, and if you'd like to start from scratch you can also reset your image by clicking Reset.

    2019-08-19_09.17.41.gif
  6. Once you are happy with your image and how it looks in the preview section, click Screen_Shot_2019-08-19_at_9.20.50_AM.png. Then click Screen_Shot_2019-08-19_at_9.21.05_AM.png.
Business Name

Click Here to edit your Business Name on your Alignable Profile.

        1. To change the business name displayed on your Alignable profile, navigate to your profile by clicking My Business at the top right of your screen as shown below:

          Screen_Shot_2019-07-01_at_11.44.22_AM.png
        2. Click the blue Edit Profile button in the top section of your profile:

          Screen_Shot_2019-07-01_at_2.48.07_PM.png

          Note

          This is how other businesses find you on Alignable, so it is best to use your legal business name.

        3. In the pop-up make any changes you would like to your Business Name, Address, Featured Category Tag, or Featured Search Tags:

          Screen_Shot_2019-07-01_at_2.50.27_PM.png
        4. Click Save at the bottom of the page to update your profile.

          Bitmap-1.png

          If you need help adding your category and featured tags to maximize your exposure click here.

  Still need help?

If you have any questions about this process, please contact your Community Manager here:

Contact My Community Manager

Category Tag

To update or change your existing Category Tag on a desktop or laptop device:

  1. Click on the My Business (▼) dropdown on the top-right section of the site. Click Visit My Business Dropdown.

    2019-08-30_15.32.49.gif

  2. Once on your profile, select the button at the top of the page that reads Edit Profile, beneath your logo:

    editprofile_.png

  3. After selecting Edit Profile, you will be able to update both your Category Tag and add two Featured Tags as well. 

    2019-08-30_15.39.44.gif

  4.  Select the option to Save and your Category Tag will be updated.Bitmap.png

Email


Desktop Mobile

To change the email associated with your Alignable account follow the steps below.

  1. Head to your profile by clicking on "My Business" on the top right-hand corner. Then click on "Visit My Business Profile".

    2019-07-26_14.43.51.gif

  2. In the Our Team section of your profile, click theScreen_Shot_2019-07-24_at_2.48.49_PM.png on the member whose email you'd like to change.

    2019-07-26_14.50.37.gif
  3. In the pop-up that opens after selecting Screen_Shot_2019-07-24_at_2.48.49_PM.png, you will be able to update your email, as well as, your Headshot, First Name, Last Name, and Job Title.

    Bitmap.png

  4. Select the Screen_Shot_2019-07-24_at_2.53.06_PM.png option to save any changes you've made.

    Bitmap.png 

 

Events & Promotions

Click here to edit the Events or Promotions section of your Alignable Profile.


  1. You can post an event or promotion by going to your My Business profile. To get to your business profile, click on My Business in the top navigation menu.

    Zola_Marketing_-_My_Business.png

  2. Once there, scroll down to the Events & Promotions section of the profile (see image below). Click on + Add.

    Screen_Shot_on_Dec_20th_at_02_17_PM.png

  3. Once you click on + Add, a popup will appear as seen in the image below. Here you will be able to add a title, description, and a logo, as well as where and when the event will be held, and whether the event or promotion is a B2B or B2C event. You will only be given the choice to add a time of the event if the event starts and ends on the same day. If they start and end on different days then this option will be hidden.

    Screen_Shot_2019-06-24_at_9.01.50_AM.png

     Helpful Tip

    The Title of your event or promotion should be clear and not too long.

    Good examples for Event Titles:
    - Bob's Burgers Grand Opening!
    - Kitchen Outfitters Garage Sale
    - Social Media Workshop
    - Cedar Rapids Farmers Market

    Good examples for Promotion Titles:
    - Back to School Sale at Kitchen Outfitters
    - 10% off for New Clients at ABC Gym
    - BOGO This Month at Shoes R Us

    Make sure you Add a Photo for your event or promotion. It is a lot easier to get noticed on the Community calendar when there is a nice image or photo accompanying your event or promotion post. Click the blue Upload Photo button to start. Then you will be able to drag and drop an image into the box shown, or you can click the green Browse for a File button to search the files on your computer.

    Note

    Any image you upload must be a JPG, PNG, or GIF file format. Struggling to find the perfect fit? For information on what size pictures to use, follow this link here.

  4. Once done filling out your event or promotion, click Create to save to your profile.

    - Now your event is on your Community page for local businesses and consumers to see!

Face of the Business

What does Face of the Business mean when it comes to your business on Alignable?

Every team for every business profile will have a Face of the Business. This is the primary account owner and is by default the creator of the account. The Face of Business will be the person who's headshot will appear when a business sends another business a connection request or a recommendation. And only the face of the business can deactivate the business profile.

You'll know who is currently the Face of the Business by which member is at the top of the Our Team section of your profile. If you'd like to change who is the face of the business:

  1. Find the Our Team section on the right-hand side of your profile.
  2. Click Screen_Shot_2019-08-14_at_11.59.48_AM.png on the team member you would like to make Face of the business.

  3. Toggle Use as the face of the business. If you click Edit User on the team member which is already the face of the business, you will not see the option to change it to that member. 

    Bitmap.png
  4. Click Update User

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Gallery Images

Gallery.gif

    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. Scroll down the page until you find the section labeled "Gallery".
    3. Once on this block, click the blue "+ Add" button as shown below: Screen_Shot_2019-07-01_at_3.26.59_PM.png
    4. Click the blue button that reads "Browse for a  File" to select the images you want to upload. Or you can drag & drop an image into the dotted line box as shown below: Screen_Shot_2019-07-01_at_3.33.09_PM.png
    5. Once all photos have been uploaded press the "Save Files" button which can be found at the bottom of the page as shown below: Screen_Shot_2019-07-01_at_3.37.40_PM.png

If you would like more detailed instructions on how to edit your Gallery Images, click here.

If you are ready to return to your profile to edit your Gallery Image, click here.

How We Got Started

Click here to edit the "How We Got Started" section of your Alignable Profile.

Desktop Mobile

To edit the "How we got started" section of your profile on a desktop or laptop device follow these two steps:

    1. Click on the circle above the "My Business" dropdown in the top-right section of your screen to go to your profile.

    2. Scroll down to the "About Us" section of the profile and click Screen_Shot_2019-06-27_at_10.34.30_AM.png as seen below.

      2019-06-27_10.30.12.gif

      If you already have something previously written in the "About Us" section of your profile, click the Screen_Shot_2019-06-27_at_10.44.56_AM.png button.

      2019-06-27_10.44.08.gif

    3. Fill out the "About Us" and "How We Got Started" and add a few Product/Service tags as well before clicking  save.png:

      Modal.png

       Quick Tip

      • "About Us": add a brief description of your business and what you offer.

      • "How we got started": add a brief description of how, where, and when your business got started.

      • "Services Tags": add tags to your services tags section that best describe the services that you offer. Start typing what your business offers and a suggestion picker will dropdown to show you the available options you can pick from.

    4. Click save.png.

Ideal Customer

Having ideal customer details on your profile helps us find you the connections you're looking for. Additionally, any profile visitors will know exactly if they're a fit or who to send your way. 

Click here to edit the Ideal Customer on your Alignable Profile.

  1. To fill out your Ideal Customer section click on the “+ Add” button on the right of the “Ideal Customer” section on your business profile page:

    Screen_Shot_2019-07-01_at_4.32.40_PM__2_.png

  2. Then a popup will appear. Write in your business's ideal customer. In Alignable’s case, our ideal members are small businesses for example.

    Screen_Shot_2019-07-01_at_4.40.23_PM.png
  3. Don't forget to add Our customer types and Who we're interested in working with tags to your Ideal Customer section. This easily shows people who you want to connect with. We will also take these into account when suggesting you businesses to connect with. Once done remember to press Save. After clicking Save you can click on those tags to bring you to a list of all businesses with that tag.

    Screen_Shot_2019-07-01_at_4.41.37_PM.png
Logo
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. In the top section of your profile containing your business name, click the "Add Logo" icon or your existing logo to update or add your business logo: Screen_Shot_2019-07-01_at_3.57.58_PM.png
    3. Once you click "Add Logo" your file of photos will appear on the screen for you to find the photo of your logo. .
    4. Then you can format the logo to best fit the box. Use the "Preview" feature to get the logo to fit perfectly in the box as shown below: Screen_Shot_2019-07-01_at_4.04.37_PM.png
    5. Then just position your logo using the slider or resizing tool and be sure to click the “Confirm” button to ensure your beautiful Logo is displayed on your profile as shown below: Screen_Shot_2019-07-01_at_4.04.37_PM.png

If you would like more detailed instructions on how to edit your Logo, click here.

If you are ready to return to your profile to edit your Logo, click here.

Phone Number


Click Here to change your or add a phone number.


Desktop Mobile Web

To add or edit your website on a desktop device, follow these instructions:

  1. Head to your profile by clicking "My Business" in the top right of your screen. Then click Visit My Business Profile.

    2019-07-26_14.43.51.gif

  2. To add or change the phone number associated with your account, find the contact section on the right-hand side of your profile and click Screen_Shot_2019-08-01_at_5.57.54_PM.png to add a new website, or Screen_Shot_2019-08-01_at_5.37.09_PM.png, if you already have one added, in the website slot next to the Screen_Shot_2019-08-01_at_5.58.02_PM.png icon.

    Screen_Shot_2018-08-27_at_11.22.19_AM.png

  3. A popup will appear where you can change your phone number, website, and even the Facebook page connected to your profile. Click Screen_Shot_2019-07-24_at_1.24.50_PM.png to save the changes.

Headshot
    1. Head to your profile by clicking "My Business" at the top right of your screen.
    2. Scroll down the page until you find the section labeled "Our Team" as shown below: Screen_Shot_2019-07-03_at_10.01.51_AM.png
    3. Once on this block, click the blue "Edit" button next to the user whose photo needs to be added or updated as shown below: Screen_Shot_2019-07-02_at_3.33.58_PM.png
    4. This should bring up a pop-up where you will click a blue “Upload” or “Change” button a shown below:
      Screen_Shot_2019-07-03_at_10.03.36_AM.png
    5. Then you can either drag the file into the dotted square or click "Browse for a File" and find the file you wish to use for the user’s picture.
    6. Be sure to click the "Update User" button at the bottom of the page to ensure the updated user picture is displayed on your profile as shown below: Screen_Shot_2019-07-03_at_10.08.10_AM.png

If you would like more detailed instructions on how to edit your staff pictures, click here.

If you are ready to return to your profile to edit your staff pictures, click here.

Products & Services


Desktop Mobile Web

To add a product or service on a desktop device, follow these instructions:

  1. Go to your business profile page by clicking the My Business (▼) dropdown on the top-right section of the site. Click Visit My Business Profile.

    2019-07-26_14.43.51.gif

  2. Scroll down to the section labeled Products & Services and click Add+. If you have already added services click Screen_Shot_2019-08-01_at_3.59.56_PM.png.

    2018-06-09_23.33.12.gif

  3. Fill in the title, description, and image and click Screen_Shot_2019-07-24_at_1.24.50_PM.png. You also have the option to add a contact form to your service to let non-alignable members contact you as well if they are interested in a product or service.

    Screen_Shot_2019-08-01_at_4.13.11_PM.png

Note

Remember: Services with photos and clear titles are more likely to be clicked on so be sure to add a photo that'll help do the selling of your product for you!🎉And if you are looking to rearrange the display of your Products or Services click here.

If you are ready to return to your profile to edit your Products & Services, click here.

Our Team

 

Click Here to edit the Our Team Section of your Alignable Profile.

Add Staff Edit Staff Delete Staff Face of the Business

You can add anyone to be an admin of your business profile by following these steps:

    • Login to Alignable.
    • Go to your profile by clicking on My Business in the top right section of the site.

    • Scroll through your profile until you see the Our Team section. Here, click Add user on the top right part of the box to invite a team member to join as an admin:

      Bitmap.png
    • A popup will appear prompting you to fill out the information to invite a Team Member to join. To invite them, fill out the First Name, Last Name, Email and Password and click Save:

      Screen_Shot_2018-07-31_at_5.57.12_PM.png

       

⚠️ Alert

I got an error code stating the email I tried to use to add a team member was already in use.

Each Alignable account uses an email address unique to that account and only one email can be associated with an account. Because of this, if you received an error stating the email you tried to add was already in use, it needs to be troubleshooted before you can add this team member using that email. To solve this:

  • Consider using an alternative email.
  • Deactivate the account currently utilizing the desired email. If you don't remember the password for the account, no worries. As long as you have access to the email account, you can reset the password for the account, regain access, and have it deactivated.

    How to reset your password?

    How to deactivate an account?

    Once deactivated the account, log back into your main business account and add your team member utilizing your desired email.

Tags

Head to your profile by clicking "My Business" at the top right of your screen.


Category & Featured Tags
1. You can click add your Category & Featured Tags by selecting the "Edit Profile" option as shown below: Screen_Shot_2019-07-03_at_11.03.49_AM.png
2. This will allow you to edit a number of fields including Category & Featured Tags and Extra Search Tags if you are Premium (Regional) or Premium+ (National) remember to press "Save" at the bottom of the page as shown below:

Screen_Shot_2019-07-03_at_11.06.37_AM.png


Ideal Customer Tags
1.Select the "Edit" option next to your "Ideal Customer" as shown below:
Screen_Shot_2019-07-03_at_11.21.41_AM.png
2. You’ll be able to add tags for both your customer types as well as the types of business you’re interested in working with and don't forget to click "Save" as shown below: Screen_Shot_2019-07-03_at_11.26.33_AM.png


Product & Service Tags -
1. Select the "Edit" option next to your "About Us" as shown below:
Screen_Shot_2019-07-03_at_11.28.57_AM.png
2. You’ll be able to add your products and services offered here, and don't forget to click "Save" as shown below: Screen_Shot_2019-07-03_at_11.31.03_AM.png

 

If you would like more detailed instructions on how to edit your tags, click here.

If you are ready to return to your profile to edit your tags, click here.

URL

If you have changed or updated your business name since creating your account, your URL will automatically change to fit the new business name as of May 28th 2019. If you wish to change your business name click here.

If your Alignable URL is incorrect, please contact your Community Manager via Messages or change your business name again. You can message your Community Manager there directly here: Message My Community Manager
Website


Click Here to edit the website on your Alignable Profile.


Desktop Mobile Web

To add or edit your website on a desktop device, follow these instructions:

  1. Head to your profile by clicking "My Business" in the top right of your screen. Then click Visit My Business Profile.

    2019-07-26_14.43.51.gif

  2. To add or change the website associated with your account, find the contact section on the right-hand side of your profile and click Screen_Shot_2019-08-01_at_5.38.07_PM.png to add a new website, or Screen_Shot_2019-08-01_at_5.37.09_PM.png, if you already have one added, in the website slot next to the Screen_Shot_2019-08-01_at_5.35.20_PM.pngicon.

  3. A popup will appear where you can change your phone number, website, and even the Facebook page connected to your profile. Click Screen_Shot_2019-07-24_at_1.24.50_PM.png to save the changes.

If you would like more detailed instructions on how to edit your website, click here.

If you are ready to return to your profile to edit your website, click here.

  Still need help?

If you have any questions about this process, please contact your Community Manager here:

Contact My Community Manager

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