Text alerts let you know the moment a new sponsorship lead comes in, so you can follow up quickly. To receive these notifications, Alignable needs a verified, text-capable phone number on file — this is separate from the phone number on your public business profile.
If you did not verify a phone number when you created your account, or you have reset your number at any point, Alignable will not have a stored verified number for you. You will need to add one using the steps below.
How to Set Up Text Alerts
- Go to the My Business dropdown at the top of the page.
- Select Advertise.
- On your Sponsorship Dashboard, click the gear icon (settings).
- Choose how often you'd like to be notified — monthly or weekly — and select Text as your notification method.
- Click Save.
- Enter the phone number you want to use for text alerts and check the box to agree to receive SMS messages from Alignable about your sponsorship leads.
- Click Save.
- Alignable will send a one-time verification code to that number. Enter the code when prompted.
- You're all set — text alerts are now active for your sponsorship.
Note: Alignable will only text you about your sponsorship leads. You can stop these texts at any time by changing your text preferences in the same area as you set them up.
If You See "This Number Is Already in Use"
This error means the phone number you entered is already attached to another account in Alignable's system — often a previous or deactivated account. This is not your fault, and it can be fixed.
If your number is no longer active or you need to update it and are seeing this error, you will need to go through the phone number reset process:
- Fill out the Phone Number Reset Form. Have your phone number, name, and email address ready.
- Our team will remove the number from our system. You will receive a confirmation once it's been cleared.
- Return to the steps above to add your number and complete verification.
For more information on this error, see Why Can't I Sign Up? My Phone Number Is Already in Use.