Recommendations from other business owners are one of the strongest trust signals on your Alignable profile, but only the ones you accept are visible to other members. Pending recommendations wait in your queue until you decide what to do with them.
How to Accept or Ignore a Recommendation
- Log in to your Alignable account.
- Click My Business Profile in the top right corner or the left-hand menu.
- Click the Recommendations tab at the top of your profile.
- Click Pending Recommendations if you are not already there.
- Find the recommendation you want to respond to.
- Click Accept or Ignore to the right of the recommendation.
What Happens After You Respond
If you accept: The recommendation immediately appears publicly on your Alignable profile. The person who wrote it receives a notification that you accepted. If you change your mind later, you can remove it from your profile at any time.
If you ignore: The recommendation does not appear on your profile and the recommender is not notified. Ignoring is permanent — if you did not mean to ignore it, reach out to the person and ask them to write you a new one.
When to Ignore a Recommendation
You are not obligated to accept every recommendation. It is appropriate to ignore one if:
- It has no written reason — just your name with no context
- You do not know the person who sent it
- The submission is not actually a recommendation (for example, a sales pitch or generic message)
What to Do If a Recommendation Has No Written Reason
If you receive a recommendation with no text, you can reach out to the person directly and ask them to submit a new one with a written reason before you decide. A recommendation with no context adds little value to your profile, and you are never required to accept a blank submission.