If you'd like to move to a lower membership level, you can do that directly from your account. Your existing connections, recommendations, and activity will stay intact — but some features will change based on the new plan. See What Happens if I Downgrade My Paid Membership? for a full breakdown.
How to Downgrade Your Membership
- Log into your Alignable account.
- Click the My Business dropdown on the top menu bar.
- Select Plans and Pricing to go to the Plans and Pricing page.
- Find the plan you'd like to move to and click Choose Plan.
- Verify your identity when prompted.
- Confirm that your card information is correct.
- Click Submit to complete the change.
Your plan will change at the end of your current billing cycle.
Please note: At this time, you cannot switch from an annual plan to a monthly plan. You can, however, switch from a monthly plan to an annual plan.
Need to cancel completely? You won't be able to cancel on the website until after the downgrade takes effect. If you need to cancel before then, contact our support team from the My Membership page by selecting "Contact Member Support" at the bottom.