I Lost Access to the Email I Used to Create My Alignable Account — What Should I Do?

If you no longer have access to the email address you used to create your Alignable account, we can help you regain access by verifying your identity and updating the email on your behalf.

Still Have Access to Your Email?

If you can still access the email on your account, you don't need this process. Instead, reset your password or request a sign-in link: How do I log into my Alignable account?

Lost Access to Your Email? Here's What to Do

If you cannot sign in and no longer have access to the email on your account, we can verify your identity and update your account to a new email address.

What You'll Need

  1. A new email address where we can contact you and use to update your account.
  2. A desktop computer.
  3. The old email address associated with the account.
    1. If you do not know the email associated with your profile, you will need the profile URL of the account you are trying to access (format: alignable.com/biz/city-state/business-name).
  4. A government-issued photo ID: driver's license, state-issued ID card, or passport.

Submit Your Request

Once you have everything ready, fill out this form and our support team will follow up with next steps.

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