How do I cancel or downgrade my paid membership?

Please note the following:

This article is intended only for paying members.

  • If you would like to deactivate your free Alignable account, please head to this article here.

To downgrade or deactivate your paid membership, follow the following steps:

  1. Login to on your computer (not the mobile app)
  2. Click "My Membership" from the dropdown menu in the upper right-hand corner.Premium1.png
  3. Click "Switch Plans" on the lower left side of the page.

 4. Select a lower tier plan to downgrade your account. Once selected you will be prompted to enter your password and downgrade. You will maintain your account until the end of the billing period.

Click here to begin downgrading your membership

 If you would like your account deactivated immediately please reach out to your community manager using the link below:

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