How do I cancel or downgrade my paid membership?

Please note the following:

This article is intended only for paying members.

  • If you would like to deactivate your free Alignable account, please head to this article here.

To downgrade or deactivate your paid membership, follow the following steps:

1) Login to on your computer (not the mobile app) and select "My Membership"  from the drop-down menu in the upper right-hand corner:

2) Click "Cancel Subscription" on the bottom of your Membership Page:

3) Once you select the "Cancel Subscription" option, you'll be prompted to confirm your password to make any changes: 


Click here to begin canceling your subscription

 If you would like your account deactivated immediately please reach out to your community manager using the link below:

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