Alignable has rolled out a feature in July 2024 which requires you to verify ownership of your account in order to edit their account settings, users, or profile details. The verification is completed by entering a code that we send to your email address. The email we send containing the code will also contain a link which can be clicked to indicate it was not you who requested to edit that portion of your profile.
Failing Verification
Upon a verification failure, all sessions associated with your account will be immediately logged out and password login will no longer be allowed to access the account. You will be sent a link via email that will allow you to reset your password and regain access to the account.
Step by Step Instructions:
- Confirm your Identity
- You will be prompted to enter a code:
- You will receive an email that looks like this:
- If this is you, enter the code in the app in the corresponding area.
If this is not you, click the "This wasn't me" button