If you can't remember your previous password or, you have been prompted to create a new password, follow these steps to set up a new password:
Not currently logged into your account:
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Enter your login email address where prompted then click Next.
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Click on Forgot Password? on the bottom of the box as seen in the image below.
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Find the email in your inbox and click Reset your password.
- If you are not receiving the password, see I'm not getting Alignable emails, how do I troubleshoot?
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You will be redirected Alignable. Type in the new password.
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Click on Change Password to finish.
Currently logged into your account:
- Go to the My Business Dropdown (▼) to the right of your profile picture at the top right of the screen.
- Scroll to Account Settings Tab
- Click Email me a secure link to reset my password
- If you are not receiving the password, see I'm not getting Alignable emails, how do I troubleshoot?
When creating or updating a password members will be required to use a password which:
- Is at least 8 characters long
- Has at least 1 upper case letter
- Has at least 1 lower case letter
- Has at least 1 digit (0-9)
Attention
If you don't believe you received the reset password email, please check out the How to Troubleshoot not Receiving Alignable Emails article.