Group leaders and member moderators are responsible for maintaining a healthy, welcoming environment in their Alignable groups. These guidelines outline your responsibilities and the standards you are expected to uphold. Alignable Trust & Safety works behind the scenes, but you own your group's day-to-day moderation practice.
Key Responsibilities
- Establish and document your group culture. There should be no hidden or unspoken rules. Write out your group's norms and expectations so all members can see them clearly.
- Adjudicate posts objectively. Apply group and Alignable rules fairly. Do not use moderation to hide competitors' posts or for any other ulterior purpose.
- Select the correct moderation message category when taking action on a post. This ensures the member automatically receives the appropriate educational message explaining why their post was moderated.
- Alignable Trust & Safety reserves the right to make final decisions on all moderation matters.
Common Reasons Posts Are Hidden
The following types of content are common triggers for posts being hidden in Alignable groups:
- Advertising language and images
- Posts greater than 1,000 words
- Political words or phrases
- Religious words or phrases
- Contact information, including phone numbers and addresses
- Links to non-Alignable events — only Smart Connect event links and Alignable profile links are approved
- Spam behavior, most commonly copy-and-paste posts shared across multiple groups
Resources to Share With Your Group
- Alignable Content Creation Guide — Tips for writing posts that perform well in Alignable groups.
- Alignable Group Rules and Guidelines — The full rules that apply to all Alignable group members.