1. Alignable Help Center
  2. Data & Security
  3. Account Recovery

I lost access to the email I used to create my account.

Updated:
  1. If you still have access to the email you used to register your account

    • If you do have access to the email you used to register your Alignable account, you can simply reset your password or sign in using a verification email. Simply follow the instructions in the article below and you will be able to access your account.

  2. I still can't access my account because I don't have access to the email I used to register my account

    • If you can't access your account by resetting your password or using a single-use sign-in link, and you don't have access to the email you used to create your account, we can help you get access to your account by verifying your identity.

      To complete this process, you'll need:

      1. An email address where we can contact you and use to update your account.
      2. A desktop computer
      3. The profile URL of the account you are trying to access.
      4. Your driver's license, state-issued ID card, or passport.
      When you have everything you need, you'll need to fill out
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