How Do I Cancel, Skip, or Reschedule an Event on Alignable?

Life happens — and sometimes that means a hosted event needs to change. Whether you need to cancel, skip an upcoming occurrence in a series, or move an event to a new date or time, Alignable has tools to help you handle it. This guide covers the policy and points you to the right how-to for each situation.

Looking for a Specific How-To?

The 24-Hour Notice Requirement

All hosts are required to give at least 24 hours notice before canceling, skipping, or rescheduling any event. This means two things:

Send an event announcement to notify all registrants before making changes in the system.
Email the appropriate Alignable team (see below) to let them know as well.

Both steps are required — not just one.

Who Do I Notify at Alignable?

Group Leaders, Co-Leaders, and Event Hosts: groupleaders@alignable.com
Ambassadors and Co-Ambassadors: alliance@alignable.com

If you're able to find a replacement host when a last-minute conflict comes up, go to the registration list, click the 3 dots next to the replacement's name, and select Make Host.

What If I Have a Personal Emergency?

If an emergency prevents you from giving 24 hours notice or from canceling in-app, email groupleaders@alignable.com as soon as possible. The team can help cancel the event or find a replacement host. Following this process excuses the short notice up to 2 times per year. Beyond that, your hosting privileges may be reviewed.

What Counts as a No-Call/No-Show?

Failing to notify both your registrants and the Alignable team counts as a no-call/no-show. Extenuating circumstances — like illness, accidents, natural disasters, or power outages — can be reviewed by the Alignable team on a case-by-case basis. Reach out to the appropriate team email above to request a review.

A Note on In-Person Events

When creating in-person events, always include the exact address of the venue or location. A general business name or "TBD" will not be accepted.

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