Alignable gives every member the right to request a copy of their personal data. To protect your privacy, the process requires identity verification — this ensures only you can access your own information.
What you'll need before you start:
- An email address where Alignable can reach you
- A desktop or mobile device with a camera
- A government-issued photo ID (driver's license, state ID, or passport)
To request a download of your data:
- Visit the Data Request Form.
- Fill in your email address and account details.
- Take a clear selfie alongside your photo ID so your identity can be verified.
- Submit the form.
You'll receive a confirmation email right away. Allow 24 to 48 hours for processing — you'll be notified by email when your request is approved, rejected, or completed.
Why is ID verification required?
Identity verification ensures only you can access your personal data. It also helps Alignable comply with privacy laws like GDPR and CCPA. Verification is handled through Osana, a secure third-party service. Your ID is encrypted during the process and permanently deleted once verification is complete — it is never stored by Alignable.
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