Step by Step Troubleshooting Instructions:
- Please allow up to 5-10 minutes for the email to arrive in your inbox.
- Check Junk/Spam or any other folders you may have set up within your inbox. (If using Gmail, check “Social” or “Promotions”)
- Confirm you are checking the correct email inbox, which can be verified in your Account Settings page.
- Search for Alignable in the search bar of your inbox or look for emails from the email domain @email.alignable.com
- If you do not find the email in your inbox, please add the domain @email.alignable.com to your contact list within your email provider and check back regularly.
- Users with private business email domains can sometimes block Alignable communications. To fix this you will need to change the email associated with your account to a public domain email, such as a Gmail HERE.