I'm not getting Alignable emails, how do I troubleshoot?

Step by Step Troubleshooting Instructions: 

  1. Please allow up to 5-10 minutes for the email to arrive in your inbox.
  2. Check Junk/Spam or any other folders you may have set up within your inbox. (If using Gmail, check “Social” or “Promotions”)
  3. Confirm you are checking the correct email inbox, which can be verified in your Account Settings page.
  4. Search for Alignable in the search bar of your inbox or look for emails from the email domain @email.alignable.com
  5. If you do not find the email in your inbox, please add the domain @email.alignable.com to your contact list within your email provider and check back regularly.
  6. Users with private business email domains can sometimes block Alignable communications. To fix this you will need to change the email associated with your account to a public domain email, such as a Gmail HERE.
Was this article helpful?

Still Need Help?

Use the tools below to ask questions, share concerns, feedback or bug reports!

Contact Us

Contact our support team via Direct Message or Email and we'll get back to you as soon as possible.

Free Member
Response Time
Within 1 - 3 Business Days
Contact Support
Response Time
Within 24 Business Hours
Contact Coach