When do I get more credits?
Free Members: You will receive 10 more credits on the day of the month on which you joined Alignable. To learn the day of the month on which you receive more connection credits, contact your community manager.
Paid Members: If you are a paid member, you get new connection credits at the beginning of each billing cycle. In other words, you will receive more credits on the day of the month on which you upgraded or charged for your monthly renewal. For example: if you upgraded on the 12th of the month, you'll get more credits on the 12th of each recurring month.
How many connection credits do I have left to use this cycle?
Free Explorer Members: To learn how many connection credits you have left, contact your community manager here.
Paid Members: You can learn how many connection credits you have left in your My Membership page.
Click Here to go to My Membership page to see when your Connection Credits renew and how many you have left.
As a paid member, to find the My Membership page, follow these instructions:
Go to your business profile by clicking on the My Business (▼) dropdown on the top-right section of the site. Click Visit My Business Profile.
Click on My Membership found in the toolbar located on the top of the screen.
In the top right corner, you can see how many connection credits you have left for the month and when your connection credits renew.
Still need help?
If you have any questions about this process, please contact your Community Manager here:
Contact My Community Manager