How can I mute or unmute Group Chat emails?

If you have been added to a group chat by one of your connections and would like to mute Group Chat emails, follow the instructions below:

Note

This article is meant for members who have already been added to a Group Chat and would like to mute email notifications for a specific Group Chat. The controls to mute emails for a Group Chat are only available for message threads that live in the Group Chat section of Messages

Desktop Mobile Web

To mute Group Chat emails on a desktop or laptop device follow these steps:

  1. Log into Alignable and find the messages tab.

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  2. On the left-hand menu, find and click on the Group Chat you'd like to mute the email notifications on: 

    Screen_Shot_2019-08-28_at_4.52.24_PM.png
  3. Click on the dots (Screen_Shot_2019-08-28_at_4.53.49_PM.png) in the top right-hand corner of the message thread to open your Group Chat controls:

    arrow-three-dots.png
  4. A menu will open with your group chat controls. To rename a Group Chat, click Edit Group.

    Screen_Shot_2019-08-29_at_3.32.57_PM.png
  5. If you would like to unmute emails for a specific Group Chat, simply re-open your Group Chat controls and click Unmute Emails.

    Screen_Shot_2019-08-29_at_3.34.16_PM.png

     


  Still need help?

If you have any questions about this process, please contact your Community Manager here:

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