How to remove members from a group chat I created?

If you are the creator of a Group Chat and would like to remove someone from the chat, follow the instructions below.

Note

Group Chats are different from direct messages to more than one person. You can only remove members from message threads you created that live in the Group Chat section of Messages.

Desktop Mobile Web

To remove a member from a Group Chat you created on a desktop or laptop device follow these steps:

  1. Log into Alignable and find the messages tab.

    2019-08-28_17.13.12.gif

  2. On the left-hand menu, find and click on the Group Chat you'd like to remove a member from: 

    Screen_Shot_2019-08-28_at_4.52.24_PM.png

  3. To remove a member, click on the dots (Screen_Shot_2019-08-28_at_4.53.49_PM.png) in the top right-hand corner of the message thread to open your Group Chat controls:

    arrow-three-dots.png

  4. A menu will open with your Group Chat controls. Click Edit Group.

    Screen_Shot_2019-08-29_at_11.03.59_AM.png

  5. Your edit group tools will appear as seen below. To remove a member from the chat, you can click on the next to the name of the member you'd like to remove. Then click Screen_Shot_2019-08-29_at_11.37.28_AM.png.

    2019-08-29_11.13.57.gif

    You can also remove a member from the chat by deselecting the member you'd like to remove from the list below. Then click Screen_Shot_2019-08-29_at_11.37.28_AM.png.

    2019-08-29_11.17.49.gif

    If you would like to re-add a member you've removed, simply click or search for the name of the person you'd like to add to the group chat. Then click Screen_Shot_2019-08-29_at_11.37.28_AM.png.

    2019-08-29_11.19.30.gif

  6. Tap Screen_Shot_2019-08-29_at_11.37.28_AM.png to save your changes. 

  Still need help?

If you have any questions about this process, please contact your Community Manager here:

Contact My Community Manager

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