You can add anyone to be an admin of your business profile by following these steps:
- Login to Alignable.
Go to your profile by clicking on My Business in the top right section of the site.
Scroll through your profile until you see the Our Team section. Here, click Add user on the top right part of the box to invite a team member to join as an admin:
A popup will appear prompting you to fill out the information to invite a Team Member to join. To invite them, fill out the First Name, Last Name, Email and Password and click Save:
Each Alignable account uses an email address unique to that account and only one email can be associated with an account. Because of this, if you received an error stating the email you tried to add was already in use, it needs to be troubleshooted before you can add this team member using that email. To solve this:
- Consider using an alternative email.
Deactivate the account currently utilizing the desired email. If you don't remember the password for the account, no worries. As long as you have access to the email account, you can reset the password for the account, regain access, and have it deactivated.
How to reset your password?
How to deactivate an account?
Once deactivated the account, log back into your main business account and add your team member utilizing your desired email.
Still need help?
If you have any questions about this process, please contact your Community Manager here:
Contact My Community Manager