How to send a message to another businesses I'm connected with on Alignable?

We offer 3 ways to start conversations with other Alignable members that you are connected with.

Start a conversation in the Screen_Shot_2019-07-11_at_3.13.35_PM.png tab in the top navigation menu.

  1. Click on the "Messages" tab in the top navigation menu of the desktop version of Alignable as seen below:

    Screen_Shot_2019-06-27_at_3.25.38_PM.png

  2. Click the "New Message" button.

  3. In the text box on the right of the "New Message" button, type the name of the person or business name, you are looking to message.

    Screen_Shot_2019-06-27_at_3.39.59_PM.png

     

    Note:

    You can only message Alignable members who you are already connected with. To message members on Alignable who you are not connected with, find their profile and send them a connection request. After they accept, you will be able to message your new connection.  

Click Screen_Shot_2019-07-11_at_3.55.44_PM.png on a connection's profile.

Alternatively, you can go to the profile page of the business you want to message and click the purple "Message" button.

  1. Find the profile of the member you are looking to message. You can find all of your connections in your Alignable network here
  2. Click on Screen_Shot_2019-07-11_at_3.55.44_PM.png at the top of the profile as seen below:

    Screen_Shot_2019-06-27_at_3.50.09_PM.png

     

    Note:

    You will see the option to message only if you are already connected with the business you are trying to message. Alternatively, if you are not connected with this person, you are going to see the Screen_Shot_2019-07-11_at_4.01.19_PM.png  button. Additionally, if you have already sent a member a connection request, it will show Screen_Shot_2019-07-11_at_4.03.32_PM.png.

  3. After clicking on Screen_Shot_2019-07-11_at_3.55.44_PM.png button, a chat bubble will open at the bottom right of your screen where you can type your message to the business.

    Screen_Shot_2019-06-27_at_3.55.32_PM.png
Using the chat bubble.   chat-bubble.png

You can find a preview of your existing message threads, as well as, start new message threads in the chat bubble in the bottom right section of the site.

Using the chat bubble to start a conversation:

  1. Click on the Screen_Shot_2019-07-11_at_4.23.12_PM.png button on the right-hand section of the "Chat Bubble": Screen_Shot_2019-07-11_at_4.23.17_PM.png
  2. An empty chat window will pop up next to the chat bubble. Type the name, business name, or email of the connection you are looking to message.

  3. Click on the dropdown the name of the person you are looking to message.

  4. Type the message in the bottom text box and click Screen_Shot_2019-07-11_at_5.16.40_PM.png or press "Enter" on your keyboard to send.

    2019-07-11_17.11.25.gif

Using the chat bubble to message a connection who you already have an active message thread with. 

  1. Click on the middle of the chat bubble to open your message threads.
  2. Click on the message thread you would like to open. You can also scroll through all of your message threads.

    2019-07-12_09.28.29.gif

Tip

If you would like to learn how to send a group message to multiple contacts, please see the article linked below: How do I send a group message?

  Still need help?

If you have any questions about this process, please contact your Community Manager or your Premium Coach here: https://www.alignable.com/biz/messages/alignable

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