To cancel a Community Newsletter Sponsorship on Alignable, follow these steps:
- Log into your Alignable Account.
- Click on the My Business (▼) dropdown on the top-right section of the site. In the dropdown, click Sponsorships.
- Click onto the “Sponsorships” page
- Click the Community you would like to stop sponsoring.
- Scroll down to the sponsorship you want to cancel and click "Cancel Sponsorship".
- A warning pop-up will appear. Choose “Yes, I want to cancel” to confirm the cancellation.
- You will also be prompted to give a reason for cancellation. Answer the survey to confirm the cancellation.
- You must cancel each community sponsorship individually or they will stay active.
- Canceling a sponsorship will stop any further charges for that community sponsorship, but will not provide a refund for any charges already incurred.
- Each sponsorship must be cancelled separately
- Sponsorship cancellation does not cancel a Premium membership or a paid group membership