What do I do if I have been contacted by a spammer/scammer?

If you believe you have been contacted by a spammer or scammer on Alignable you can do one of the following: 

Contact Your Community Manager

    • Your Community Manager is there to help you find success on Alignable. You can reach out to your Alignable Community Manager with any issues that you are facing with this link, here. 

Flag the User

    • Flag a message from a user in the email or via DM (inappropriate or spam)

If you have received a direct message on Alignable from another member that you think is suspicious, inappropriate, spam, or abusive, please let us know!

You can report/flag a message you've received by clicking the three dots in the message thread open in the Messages tab and selecting either "Flag" option. This will send a report with the message to our support team.

Screen_Shot_2018-10-05_at_11.36.56_AM.png

Report the Member

Disconnect from the Member

      • Lastly, you can disconnect from the user so that they will not be able to send you any new messages. To see how to disconnect from a business, see this article here: How do I remove a connection?

     

 

Was this article helpful?

Still Need Help?

Use the tools below to ask questions, share concerns, feedback or bug reports!

Contact Us

Contact our support team via Direct Message or Email and we'll get back to you as soon as possible.

Free Member
Response Time
1 - 3 Business Days
Contact Support
Response Time
Within 24 Business Hours
Contact Coach

Ask Alignabot

Alignabot is still learning but is smart enough to answer most of your support questions.

Response Time
Live
Ask Alignabot